IT System Administrator Senior/Specialist | Non-permanent

$94,563 - $127,171/Yr

State of Washington - Seattle, WA

Full-time - Mid Level

Remote - Seattle, WA

Executive, Legislative, and Other General Government Support

About the position

The IT Systems Administrator - Senior/Specialist position at WSDOT is a critical role responsible for managing and supporting the IT infrastructure for the Washington State Ferries. This position requires expertise in systems administration, compliance with security standards, and the ability to resolve complex technical issues. The role involves working with various IT systems, ensuring the safety and efficiency of transportation services, and providing support to both technical and non-technical users.

Responsibilities

• Serve as a Senior Systems Administrator for Washington State Ferries, independently supporting WSF business processes.
• Lead the design, deployment, and implementation of procedures and resources to modernize the WSF IT infrastructure in accordance with agency standards.
• Test and deploy production configuration changes across the WSF enterprise environment.
• Administer Group Policy and Active Directory at the Division level, serving as the highest point of escalation for unresolved infrastructure systems support issues.
• Organize resources and users into groups based on roles, hierarchies, geographies, and other relevant attributes for role-based security models.
• Serve as the Division technical specialist for the agency Software Deployment and Imaging Teams.
• Define and maintain the agency-standard DaaS operating system images, sources, configurations, and access policies.
• Independently install, maintain, and resolve hardware and software problems by replacing components, using specialized technical tools and test equipment to diagnose and resolve faults.
• Provide training, advice, and guidance to technical and non-technical users in the use of software, hardware, and peripheral devices.

Requirements

• Six (6) years prior work experience in systems administration or a bachelor's degree in a related field and two years of experience in system administration.
• Six (6) years of experience translating business requirements and functions into technical requirements.
• Six (6) years of experience providing technical consulting and performing installation of IT hardware and software.
• Six (6) years of experience supporting Microsoft Operating Systems, Microsoft Azure, and common industry virtualization solutions.
• Ability to legally operate a motor vehicle in Washington State.
• Ability to move and transport various pieces of computer-related equipment that may weigh up to 35 pounds.
• Possess a Transportation Worker Identification Credential (TWIC) card, or the ability to obtain within six (6) months of employment.
• Must possess a valid US passport, or the ability to obtain the passport (or EDL) within six (6) months of employment.

Nice-to-haves

• Recognized industry certifications in skillsets pertaining to systems administration.
• CompTIA A+, Network+ and Security+ certifications.
• Recognized industry certifications in skillsets pertaining to network and communications administration.

Benefits

• Flexible/hybrid remote work options.
• Potential for additional forms of compensation depending on duties or location.