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UFN - Hopewell Junction, NY
posted 4 days ago
About the position
Lovingly pairs our passion for creating meaningful moments with cutting-edge technology to redefine how gifts-especially floral gifts-are sent today. We believe gifting should be intentional, personal, and deeply meaningful. Our mission is to set a new standard in gifting through innovative technology, ensuring that every gift is effortlessly delivered to those who matter most to you. With a network of over 1,500 talented local florists nationwide, we guarantee your gift will stand out. While Lovingly embraces a hybrid work model for many roles, this is a full-time, on-site position at our Hopewell Junction, NY headquarters. You'll be embedded in the heart of our operations, working hands-on with systems, infrastructure, and a team committed to excellence.
Responsibilities
- Creating solutions with tools like Zapier, LLMs, PowerShell, and Power Automate to streamline workflows and improve efficiency.
- Managing and optimizing systems like Entra, Intune, Exchange, and SharePoint, with a focus on scalability and security.
- Designing, maintaining, and troubleshooting networks across multiple locations, including Ubiquiti equipment and site-to-site VPNs.
- Managing Azure cloud environments, implementing zero-trust architectures, and ensuring compliance with security best practices.
- Overseeing the lifecycle of all Windows and Apple computers/devices and ensuring business-critical applications (like Salesforce and Zendesk) perform optimally.
- Jumping in to troubleshoot, resolve, and prevent technical issues across the organization.
- Maintaining physical systems, including cabling, hardware, and access controls.
Requirements
- Hands-on IT expertise in dynamic, technical environments.
- Passion for managing and optimizing IT systems and infrastructure.
- Ability to take ownership of critical systems and be the first call when something goes wrong.
- Experience in technical troubleshooting, including configuring VPNs and scripting solutions in PowerShell.
- Proactive problem-solving skills with a strong sense of accountability.
- Ability to learn and adapt quickly to new tools, technologies, and challenges.
