IT Systems Analyst III (AMAC III) NEW

Computer World Services Corp. (Cws) - San Antonio, TX

Full-time - Mid Level

San Antonio, TX

Professional, Scientific, and Technical Services

About the position

The IT Systems Analyst III (AMAC III) position supports the Air Force's AFIN Mission Assurance Center (AMAC) Crew by providing Tactical Command and Control support for the 688th Cyberspace Wing's operations. The role involves coordinating network operations, maintaining situational awareness, and assisting in the resolution of network issues across multiple mission areas, including Cyber Operations Control and Integrated Security.

Responsibilities

• Provide support to resolve MAJCOM priorities
• Coordinate with 616 OC for AFCYBER priorities
• Track high interest items for AFIN operations
• Respond to RFIs from 688 CW leadership & external agencies
• Maintain knowledge of Change Request (CRQ) processes
• Coordinate & maintain situational awareness & deconflict all network operations with mission partners
• Direct troubleshooting of outages, degradations, & isolations
• Submit CCIRs to 688 CW leadership & 616 OC
• Troubleshoot network issues with established procedures
• Generate CTOs for assignment to all applicable 688 CW tactical units
• Conduct mission review of CTOs from all applicable 688 CW tactical units
• Execute initial triage/scoping of network assessments
• Coordinate with 688 CW/A2O for reports/tippers related to vulnerability management, DCO high interest items, and emerging cyber threats
• Maintain ability to identify threats and vulnerabilities using ARAD/Tanium toolset
• Identify solutions for complex network system issues
• Provide initial triage and scoping of network infrastructure during outage resolution
• Serve as liaison to the 38th Engineering Squadron
• Coordinate engineering support for complex outages, OPREPs, & extended service degradations
• Coordinate requests for engineering support
• Complete other duties as assigned

Requirements

• Minimum of 4+ years of related experience
• Excellent verbal and written communication skills
• Excellent critical thinking skills
• Required certifications: IAT II - Security+, CySA+, GSEC, GICSP, SSCP, CND, CCNA-Security, or higher

Nice-to-haves

• Desired certifications: CASP, CySA+, GSEC, GCIH, CISM, or CISSP

Benefits

• 24/7/365 mission support
• Flexible shift scheduling with four 10-hour days and three days off
• Potential for extended hours/days as required