IT Systems Analyst

$88,650 - $128,502/Yr

City Of Chandler Arizona - Chandler, AZ

Part-time - Mid Level

Remote - Chandler, AZ

About the position

The City of Chandler Information Technology Department is currently seeking qualified individuals interested in joining our team as an IT Systems Analyst. This position is integral to our mission of driving innovation and providing exceptional service to our community. As part of Team Chandler, you will utilize cutting-edge technology and business automation tools to enhance service delivery to citizens, elected officials, management, and staff. The IT Systems Analyst will manage the city's enterprise computer network, systems, and applications, ensuring accurate and timely information is available across all city departments. This role involves offering technology services and support, consulting, business process analysis, and project management. We are dedicated to advancing our technological capabilities and making a real difference in our community. Join us to be part of a collaborative, forward-thinking team that values continuous improvement and excellence.

Responsibilities

• Manage and administer the Microsoft 365 environment, with a strong focus on Exchange Online.
• Configure and maintain Exchange Online mail flow, security settings, and policies.
• Monitor and troubleshoot Exchange Online and Microsoft 365-related issues.
• Implement and manage Microsoft 365 security and compliance features.
• Collaborate with IT and other departments to integrate Microsoft 365 solutions into business processes.
• Provide technical support and training to end-users on Microsoft 365 and Exchange Online.
• Stay updated with the latest Microsoft 365 features and best practices.
• Assist with the migration and deployment of Microsoft 365 services.
• Develop and maintain documentation for Microsoft 365 configurations, procedures, and policies.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in IT, with a focus on Microsoft 365 administration and Exchange Online.
• Strong understanding of Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, and Teams.
• Experience with Microsoft 365 security and compliance features.
• Proficiency in PowerShell scripting for Microsoft 365 administration.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Nice-to-haves

• Microsoft 365 Certified: Enterprise Administrator Expert or equivalent certification.
• Experience with hybrid Exchange environments.
• Knowledge of Azure Active Directory and related services.
• Familiarity with other Microsoft 365 applications and services.
• Experience with Microsoft Teams administration and governance.
• Knowledge of Microsoft 365 compliance and data protection standards.
• Proficiency in Microsoft 365 tenant-to-tenant migrations.
• Experience with Microsoft 365 endpoint management using Intune.
• Familiarity with Microsoft 365 Data Loss Prevention (DLP) policies.
• Experience with SharePoint Online administration and site collection management.
• Knowledge of Microsoft 365 collaboration tools and best practices.
• Familiarity with implementing and managing Microsoft 365 retention policies.
• Experience with automating administrative tasks using Microsoft Power Automate.
• Proficiency in managing Microsoft 365 license assignments and optimization.
• Familiarity with Microsoft 365 reporting and analytics tools.

Benefits

• Up to 8 hours paid time off annually to volunteer in the community.
• Dress code is business casual, with jeans on Fridays.
• 3 medical plans to choose from along with dental and vision coverage.
• Accrue 122 hours paid vacation in your first year, eligible for use immediately following accrual.
• Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual.
• 12 paid holidays per year, plus Winter Break at the end of the year.
• Become part of the Arizona State Retirement System with a 100% city contribution match.
• City contributions of 1% gross wages per pay period to deferred compensation.
• Robust Employee Wellness program with $350 incentive.
• Professional development opportunities.
• Tuition reimbursement up to $5,250 annually, $3,200 for part time employees.
• Free Tumbleweed Recreation Center membership.
• Flexible schedule/remote work options (when available).