IT Systems Support Specialist

Insight Global - Indianapolis, IN

Full-time

Indianapolis, IN

Administrative and Support Services

About the position

The IT Systems Support Specialist will join a small team within a large Agricultural Sciences company, focusing on providing support for research applications across various domains. The role involves monitoring ticketing services, responding to service disruptions, and maintaining both user-facing and admin-facing documentation for research software applications. The ideal candidate will possess a positive attitude, a willingness to learn, and an open mind towards technical solutions.

Responsibilities

• Provide run and maintenance assistance for research applications.
• Monitor ticketing services and respond promptly to service disruptions.
• Maintain documentation for research software applications, both user-facing and admin-facing.
• Collaborate with competency partners to ensure system uptime.

Requirements

• 1-3+ years of experience in computer system administration.
• Background in Computer Science or a related scientific field.