IT Tech - B1 - 1st shift 8:00am - 5:00pm - Cairy

$43,680 - $52,000/Yr

Quanta Computer Nashville - La Vergne, TN

Full-time - Entry Level

La Vergne, TN

Computer and Electronic Product Manufacturing

About the position

The IT Tech position at Cairy Quanta Computer involves providing technical and administrative support for laptops, printers, and various application software. The role focuses on resolving connectivity and system issues for end users, ensuring efficient operation of IT resources within the company.

Responsibilities

• Provide laptop administration, configuration, and repair, including identification and replacement of hardware components.
• Perform Windows Systems Administration for all workstation platforms.
• Create user Active Directory and Email accounts.
• Add new systems to the network and domain.
• Set file and folder permissions.
• Troubleshoot hardware and software failures related to laptops and other network devices.
• Provide first level trouble issue support to users.
• Install and configure user workstations with all associated applications.
• Install software updates and patches.
• Assist users in the operation of standard and non-standard software applications and packages.
• Perform preventative maintenance and document all processes and procedures.
• Assist Systems Administrator with troubleshooting of network and server problems.
• Manage cabling and cabling projects, including installation and configuration of serial and Ethernet cabled printers.
• Install and troubleshoot issues with handheld barcode scanners.

Requirements

• 2 years working experience in a small to medium business Client/Server environment.
• A+, Net+ MCP certification strongly desired.
• Other IT related certifications or an associate's degree in an information technology discipline is a plus.

Nice-to-haves

• Familiar with common Cisco switch configurations.
• Familiar with Windows 7 - Windows 11 client operating systems.
• Working knowledge of Windows 2003 - 2019 Server.
• Familiar with Microsoft Exchange server.
• Working knowledge of Active Directory.
• Familiar with Microsoft SQL.
• Knowledge and understanding of TCP/IP, DHCP, DNS, Routing, and Wireless connectivity.
• Knowledge and understanding of standard network protocols including HTML, FTP, SMTP, SNMP, NTP, LDAP, VTP, IMAP, Telnet, LPD.
• Competency with Excel, Word, PowerPoint, and Visio.