IT Technical Support Specialist
It Services Of Augusta - Augusta, GA
posted 3 months ago
About the position
IT Services of Augusta is seeking a skilled IT Technical Support Specialist to join our dedicated team. This full-time position offers a competitive starting salary of $40,000 per year and is ideal for individuals with a strong background in IT support and troubleshooting. The successful candidate will be responsible for providing both remote and on-site support to our clients, ensuring that their IT systems are functioning optimally. Training will be provided, but prior experience in key areas is highly desired. The role involves supporting Office 365 and Azure environments, as well as providing desktop support for various Microsoft applications, including Exchange and Active Directory. The IT Technical Support Specialist will also be tasked with troubleshooting server operating systems and managing VMWare ESX environments. A significant part of the job will include network troubleshooting, which encompasses working with routers, switches, access points, and VOIP phone systems. Additionally, the specialist will be responsible for installing and maintaining Cat5/Cat6 cabling. While certifications are not mandatory for this position, they are considered beneficial and may enhance the candidate's qualifications. Reliable transportation is essential, as the role may require travel to multiple locations within Augusta, GA. Candidates must be prepared to relocate before starting work, as this is a requirement for the position. If you are an experienced IT technician looking to advance your career in a supportive environment, we encourage you to apply. Please submit your application to the email provided in the job listing.
Responsibilities
- Provide remote and on-site IT support to clients.
- Troubleshoot and resolve issues related to Office 365 and Azure.
- Support desktop environments, including Microsoft Exchange and Active Directory.
- Manage server operating systems and VMWare ESX environments.
- Conduct network troubleshooting for routers, switches, access points, and VOIP systems.
- Install and maintain Cat5/Cat6 cabling.
Requirements
- 7 years of experience with Azure.
- 6 years of software troubleshooting experience.
- 5 years of experience with Windows.
- 3 years of experience with Microsoft Office.
- 8 years of experience with IT support.
- 9 years of experience with VMWare.
- 4 years of experience with Active Directory.
Nice-to-haves
- Certifications in relevant IT fields are beneficial but not required.
- Experience with network troubleshooting is preferred.
Benefits
- Health insurance
- Dental insurance
- Paid time off
- Vision insurance
