IT Technical Writer/Project Coordinator (Remote)

$62,400 - $62,400/Yr

Gsk Solutions - Richmond, VA

Full-time - Entry Level

Remote - Richmond, VA

Professional, Scientific, and Technical Services

About the position

The IT Technical Writer/Project Coordinator will play a dual role focused on creating high-quality technical documentation and coordinating project timelines and resources. This position requires a detail-oriented individual who can effectively communicate complex information and ensure successful project execution while collaborating with various stakeholders.

Responsibilities

• Develop, write, and maintain high-quality technical documentation, including user manuals, process guides, and system specifications.
• Collaborate with subject matter experts to gather information and clarify technical details.
• Edit and proofread documentation for accuracy, consistency, and adherence to style guidelines.
• Create and maintain documentation templates and standards to improve efficiency and quality.
• Assist in the planning and execution of projects, ensuring timely completion of deliverables.
• Coordinate project meetings, prepare agendas, and document meeting notes and action items.
• Monitor project progress, identify potential risks, and communicate updates to stakeholders.
• Maintain project documentation, including project plans, schedules, and status reports.

Requirements

• Experience in technical writing and project coordination (3 years required).
• Excellent verbal and written communication skills; ability to convey complex security concepts in a clear and relatable manner (3 years required).
• Ability to work independently and as part of a team.

Nice-to-haves

• Strong understanding of cybersecurity concepts, practices, and products; familiarity with security frameworks (e.g., NIST, ISO) (3 years desired).
• Proficient in documentation tools (e.g., Microsoft Word, Adobe Acrobat, Confluence) (3 years desired).
• Familiarity with project management software (3 years desired).
• Excellent organizational skills and attention to detail (3 years desired).
• Knowledge of agile methodologies and project management principles.

Benefits

• Remote work flexibility
• Opportunity to work with a leading IT services company
• Engagement in critical and time-sensitive projects