IT TECHNICIAN - ENTRY LEVEL

$40,000 - $50,000/Yr

Pacifico Ford - Philadelphia, PA

Full-time - Entry Level

Philadelphia, PA

Motor Vehicle and Parts Dealers

About the position

As an entry-level IT Technician at Pacifico Auto Group, you will be responsible for providing support to the team and ensuring the smooth operation of computer systems and networks. This role is ideal for individuals passionate about technology, eager to learn, and looking to kickstart their career in IT.

Responsibilities

• Provide technical support to end users both in person and remotely.
• Install, configure, and maintain hardware and software components.
• Troubleshoot system and network problems and diagnose issues.
• Solve hardware and software faults.
• Assist with the setup and maintenance of network infrastructure and servers.
• Ensure security and privacy of networks and computer systems.
• Perform routine maintenance and updates on systems.
• Document technical procedures and user guides.
• Collaborate with team members on IT projects and initiatives.

Requirements

• Basic knowledge of computer hardware and software systems.
• Excellent communication skills and customer service-oriented approach.
• Ability to work independently and as part of a team.
• Willingness to learn new technologies and tools.
• Fast learner.

Nice-to-haves

• Relevant internship or work in IT support or related field.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount