IT Technician II (Help Desk Engineer)
Niagara Bottling•Diamond Bar, CA
463d•$57,013 - $75,525
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About The Position
The IT Technician II (Help Desk Engineer) at Niagara Bottling is responsible for executing tactical IT activities to support and maintain business operations. This role focuses on providing high-quality IT support to end users, ensuring a positive user experience, and contributing to departmental projects. The technician will work closely with the IT Support Supervisor and senior support team to address technical issues, maintain customer service standards, and document all incoming issues for escalation as necessary.
