IT Technician II
FireKeepers Casino Battle Creek•Battle Creek, MI
451d•$52,645 - $73,486
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About The Position
The IT Technician II is responsible for providing 2nd-level remote and desk-side support for end users of PC-based systems across all departments at FireKeepers Casino. This role involves evaluating, planning, and executing projects related to hardware and software, while also mentoring junior IT staff. The technician will handle complex technical issues, manage service requests, and ensure customer satisfaction through effective communication and problem-solving skills.
