IT Technician Level 1
Highpoint Digital•Sparta, NJ
466d
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About The Position
The IT Technician Level 1 position at HighPoint is primarily responsible for providing technical support to internal users and systems. This entry-level role involves acting as the first point of contact for technical issues, diagnosing and resolving incidents, and ensuring user satisfaction through effective communication and problem-solving skills. Additionally, the technician may engage in customer-facing support within the Network Operations Center (NOC) as needed.
