IT Technician LVL 1

$40,000 - $50,000/Yr

Technogroup International Srl - Pompano Beach, FL

posted 4 months ago

Full-time - Entry Level
Pompano Beach, FL
Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

We are seeking a knowledgeable IT Technician to join our team in Pompano Beach, FL. As the IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performance. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. You will handle all IT support requests and assist colleagues with their IT needs, ensuring that they have the necessary tools and support to perform their jobs effectively. The ideal candidate will possess strong technical skills, excellent customer service abilities, and effective communication skills, which are essential for interacting with team members and resolving IT issues efficiently. In this position, you will maintain computer hardware in working order, set up employee workstations including computers, printers, and routers, and install and configure software as needed. You will also be responsible for training colleagues in best practices in technology and how to use software and equipment effectively. Additionally, you will assess security risks and ensure the security of networks and computer systems, maintaining an optimized local network to support our operations. This role offers opportunities for career growth and advancement within the company, making it an excellent opportunity for those looking to develop their IT skills further.

Responsibilities

  • Maintain computer hardware in working order
  • Set up employee workstations (computers, printers, routers, etc.)
  • Install and configure software
  • Train colleagues in best practices in technology and how to use software and equipment
  • Assess security risks and ensure the security of networks and computer systems
  • Maintain optimized local network

Requirements

  • A bachelor's degree in Computer Science or a related field is preferred
  • Previous experience as an IT Technician or an IT Certification is preferred
  • Strong troubleshooting and analytical skills
  • Ability to work well as part of a team
  • Strong written and verbal communication skills
  • Understanding of data privacy and security

Benefits

  • Opportunities for advancement
  • Paid time off
  • Competitive salary
  • Company parties
  • Career Growth Opportunities
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