IT Technician

$122,820 - $184,230/Yr

KBR - Los Angeles, CA

posted 4 months ago

Full-time - Mid Level
Los Angeles, CA
Professional, Scientific, and Technical Services

About the position

Title: IT Technician Who We Are KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space, and cyberspace for the Department of Defense, Intelligence Community, NASA, and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT, and cybersecurity. KBR strives to create a safer, more secure, and sustainable world by bringing together the best and brightest to deliver technologies and solutions that help our customers accomplish their most critical missions and objectives. The Mission Ahead This role is with KBR's Government Solutions U.S. division. At KBR Government Solutions, we don't just envision a world that's safer, more secure, and sustainable - we create it. Our legacy of delivering advanced full life cycle professional and technical solutions is matched only by our commitment to operational readiness and innovation. As stewards of critical missions for the Department of Defense, Intelligence Community, NASA, and other key federal entities, we excel in engineering, logistics, operations, science, program management, mission IT, and cybersecurity. United in our quest for excellence, KBR stands at the vanguard, ready to transform possibilities into impactful realities for a better tomorrow. Who You Are As an IT Technician, you will be responsible for the administration of one or more of the following data systems: computer systems hardware, software, information systems, and peripheral equipment such as servers, desktops, printers, and storage devices. You will maintain, install, upgrade, and configure data systems, administer operating systems, and maintain basic security and recovery procedures such as scheduling and backups. Under general direction, you will use specialized knowledge or skills to solve complex and unique problems, or direct the daily activities of a business, technical support, or functional support team. You will establish priorities for the completion of assigned tasks and use judgment to interpret internal and external issues and develop best practices. You may direct resources, prioritize tasks, and provide guidance to less experienced team members. This role will be located in Los Angeles, CA, and is expected to be onsite 100%.

Responsibilities

  • Install and configure computer systems and applications.
  • Respond to customer issues and queries in a timely manner.
  • Maintain daily performance of computer systems.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software issues.
  • Implement and maintain quality control measures to ensure that all installations and repairs meet or exceed the set standards.
  • Ensure clear and consistent communication within the team and with other project stakeholders to keep everyone informed and aligned on project goals and updates.
  • Other duties as required.

Requirements

  • Undergraduate degree in Computer Science, Information Technology, or relevant field.
  • Relevant technical certifications (e.g., CompTIA A+, Network+).
  • 7+ years of proven experience as IT Technician or relevant position.
  • Excellent diagnostic and problem-solving skills.
  • Attention to detail to ensure high-quality service delivery and compliance with safety standards.
  • Flexibility to adapt to changing conditions, technologies, and requirements.
  • Strong decision-making skills to resolve issues quickly and effectively under pressure.
  • Must possess an active U.S Government Top Secret security clearance with SCI eligibility required.

Nice-to-haves

  • Experience with cybersecurity measures and protocols.
  • Familiarity with cloud computing technologies.
  • Knowledge of network security practices.

Benefits

  • AD&D insurance
  • Health insurance
  • Dental insurance
  • Flexible spending account
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Flexible schedule
  • Life insurance
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service