Unclassified - Claysburg, PA

posted 3 months ago

Full-time - Entry Level
Claysburg, PA

About the position

NPC has an exciting opportunity for an IT Technician to join the Information Technology Team and support our continued growth! As an IT Technician at NPC, you will provide technical support, maintenance, and administration of the organization's computer systems, network infrastructure, and other technology assets. The role involves troubleshooting hardware and software issues, ensuring the seamless operation of IT services, and supporting end-users within the manufacturing environment. In the IT Technician role, your key responsibilities will be the following areas: Technical Support, System Administration, Preventative Maintenance, Project Support, Documentation & Reporting, and End-User Training. You will need to be proficient in Windows and Linux operating systems and have knowledge of network infrastructure, including switches, routers, firewalls, and wireless systems. You will be working in a blended environment, performing tasks in the office, as well as the manufacturing setting. Flexibility will be crucial, as scheduled on-call after-hours and weekend work will be required to perform maintenance or address critical issues to support the organization's 24/7 operational schedule. Don't have direct related experience? No problem, apply anyway! We believe that with the right mindset and the desire to learn and grow, you can be extremely successful in this role!

Responsibilities

  • Provide technical support for computer systems and network infrastructure.
  • Perform system administration tasks to ensure optimal performance.
  • Conduct preventative maintenance on IT equipment and systems.
  • Support various projects related to IT services and infrastructure.
  • Document and report on IT issues and resolutions.
  • Train end-users on IT systems and software.

Requirements

  • Degree in Information Technology, Computer Science or related field preferred.
  • 2+ years of experience in IT support, preferably in a manufacturing environment.
  • Strong knowledge of computer hardware, software, networking, and security protocols.

Nice-to-haves

  • Experience with manufacturing IT environments.
  • Familiarity with troubleshooting hardware and software issues.

Benefits

  • Competitive Salary
  • Full-Time Position
  • Day Shift
  • Flexible scheduling for on-call work
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