IT Technician

$37,440 - $43,680/Yr

Abacus Service Corporation - Golden Valley, MN

posted 3 months ago

Full-time - Entry Level
Golden Valley, MN
Professional, Scientific, and Technical Services

About the position

The IT Technician position at Abacus Service Corporation involves providing essential end-user technology support to ensure smooth operations within the organization. This role is critical in maintaining the functionality of various hardware and software systems, particularly focusing on Microsoft operating systems and applications. The technician will be responsible for troubleshooting issues related to Windows 10, Microsoft Office Suite, and VPN connectivity, as well as addressing any concerns related to network performance and peripheral devices. The position requires a proactive approach to cyber security, ensuring that all systems are secure and compliant with company policies. As an IT Technician, you will be expected to work on the road, providing support to various locations as needed. This role is ideal for individuals who enjoy a dynamic work environment and are comfortable with travel. The technician will also be responsible for documenting issues and resolutions, maintaining accurate records of support requests, and collaborating with other IT staff to improve service delivery. The position is a temporary contract role, offering a competitive hourly wage and a chance to gain valuable experience in the IT field.

Responsibilities

  • Provide end-user technology support for hardware and software issues.
  • Troubleshoot and resolve problems related to Windows 10 and Microsoft Office Suite.
  • Assist users with VPN connectivity and network performance issues.
  • Ensure the security of systems and data by adhering to cyber security protocols.
  • Document support requests and resolutions accurately.
  • Collaborate with other IT staff to enhance service delivery.

Requirements

  • High school diploma or equivalent.
  • Minimum 1 year of experience providing end-user technology support.
  • Basic knowledge of Microsoft OS: Windows 10, Microsoft Office Suite, VPN, network, hardware, peripherals, and cyber security.

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Vision insurance
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service