Emr Metal Recycling - Saint Cloud, MN
posted 3 months ago
As an IT Technician at EMR USA Metal Recycling, you will play a crucial role in providing technical support across our 16 locations in Minnesota, Wisconsin, and North Dakota. Your primary responsibility will be to address and resolve technical issues related to hardware, software, networking, and telecommunications. You will be the first point of contact for employees experiencing technical difficulties, and your ability to prioritize and evaluate requests will be essential in ensuring a smooth operational flow. This position requires a high level of professionalism, as you will be interacting with coworkers both in person and over the phone. In this field-based role, you will independently troubleshoot and resolve most technical issues with minimal supervision. You will also be responsible for setting up and installing new devices, including iPhones, iPads, desktops, and laptops, ensuring that all installations meet company standards. Your role will involve documenting and updating installation, configuration, deployment, and maintenance procedures to maintain a high level of service quality. Additionally, you will provide after-hours, on-call emergency support as needed, ensuring that all technical issues are addressed promptly and effectively. At EMR, we value our employees and are committed to creating a supportive and inclusive workplace. We believe in teamwork and collaboration, and we are looking for someone who shares our mission of providing efficient and reliable metal recycling services while minimizing environmental impact. Join us and be part of a team that puts people first!