IT Tier 2
Confidential•Cypress, TX
449d•$45,760 - $56,160
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About The Position
The IT Tier 2 Support Technician provides advanced technical support to end-users by diagnosing and resolving complex technical issues. This role involves handling escalations from Tier 1 support, troubleshooting hardware, software, and network problems, and assisting with system maintenance tasks. The IT Tier 2 Technician plays a key role in maintaining operational efficiency and ensuring that all IT systems run smoothly.
