IT Transmission Asset Management Developer/Systems Analyst Intern

Firstenergy Service Corporation - Akron, OH

Full-time - Intern

Akron, OH

Utilities

About the position

The Developer / Systems Analyst position at FirstEnergy is a critical role focused on the effective use of technology and software systems within the organization. This internship offers hands-on experience in configuring, utilizing, and securing applications while providing operational support to ensure system reliability. Interns will actively contribute to projects, receive mentorship, and develop professional skills in a collaborative environment.

Responsibilities

• Supporting the application architecture
• Ensuring that the application server processes continue to run and operate efficiently
• Controlling and maintaining security of the application according to FE standards
• Performing software installation and patching based on application roadmaps and issue resolution
• Identifying opportunities to automate processes to maintain platform performance and availability
• Troubleshooting applications and systems for issue resolution and root-cause analysis
• Supporting and improving business processes
• Creating and maintaining system documentation and procedures to ensure governance and standards
• Analyzing requirements, documentation, use cases, and workflow
• Consulting with business partners to refine requirements and explain tradeoffs between usability and performance
• Developing solutions to support or enhance production processes and operations
• Assisting in defect resolution during testing of applications
• Managing the IT change management process for new solution implementation, adhering to compliance guidelines
• Providing insight into application data
• Developing data queries and reporting solutions to meet customer requirements

Requirements

• Must be actively enrolled in an accredited university or college
• Passion for technology and problem-solving
• Strong communication skills for collaboration between IT and business units

Nice-to-haves

• Experience with application architecture
• Familiarity with software installation and patching
• Knowledge of data queries and reporting solutions

Benefits

• Full-time, paid internship opportunity
• On-the-job training
• Mentorship from a Supervisor and Coach/Mentor
• Dedicated IT Intern Program Coordinator