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IT Vendor Management Analyst
$76,000 - $95,000/Yr
Mattel - El Segundo, CA
posted 2 months ago
Full-time - Entry Level
El Segundo, CA
Merchant Wholesalers, Durable Goods
About the position
This position is crucial for managing strategic vendor relationships at Mattel. The role involves coordinating key vendor meetings, resolving vendor escalations, and enhancing vendor processes to ensure effective collaboration and accountability. The individual will be responsible for scheduling Executive Business Reviews (EBRs), facilitating communication, and overseeing vendor contracts, while also assessing internal satisfaction levels through vendor scorecards.
Responsibilities
- Schedule and coordinate Executive Business Reviews (EBRs) with strategic vendors.
- Facilitate communication by publishing EBR meeting notes and following up on action items.
- Perform contract oversight and hold managed vendors accountable to their contractual obligations.
- Assess internal technology and business satisfaction levels through the execution of a vendor scorecard.
- Support vendor governance activities like SOW review and internal escalations.
- Guide effective communication between the organization and managed vendors.
- Support VMO teams (Contract management and Software asset management) as needed.
- Organize in-person EBRs, workshops, and vendor events.
- Maintain up-to-date VMO process documentation.
Requirements
- Bachelor's degree in Information Technology (IT) or Business Administration.
- 2+ years of experience dealing with IT vendors.
- Understanding of vendor contract language.
- Excellent analytical and problem-solving skills.
- Excellent communication and interpersonal skills to collaborate effectively with various departments and vendors.
- Demonstrated a growth mindset by staying curious and continuously learning.
Benefits
- Flexible work model that combines in-person collaboration with flexibility.
- Opportunities for professional development and continuous learning.
- Inclusive workplace culture that values diverse perspectives.
