ITAD Account Manager - Asset Upcycling Services (Central/Western Region)

Hewlett Packard Enterprise - Spring, TX

Full-time - Mid Level

Remote - Spring, TX

Computer and Electronic Product Manufacturing

About the position

Hewlett Packard Enterprise (HPE) is seeking an ITAD Account Manager for Asset Upcycling Services, a role that is pivotal in managing relationships with some of the company's largest named accounts. This position is primarily remote, allowing the successful candidate to work from home while being located in the Central or Western Region, ideally near a major airport. The ITAD Account Manager will be responsible for understanding the key IT landscape, challenges, and requirements of clients to develop tailored solutions around asset lifecycle management. This role is crucial for driving value for clients while maximizing revenue and margin for HPE. The ITAD Account Manager will specialize in Asset Upcycling Services and will collaborate closely with the financing sales team to pursue various customer opportunities. The role requires a proactive approach to seek out new opportunities and expand on existing ones, building and managing a robust pipeline of customers in the IT Asset Disposition (ITAD) sector. The candidate will need to maintain a comprehensive understanding of competitors to strategically position HPE's products and services effectively. In addition to sales responsibilities, the ITAD Account Manager will develop pursuit plans, manage the sales pipeline, and ensure alignment with global account executives. Establishing a professional and consultative relationship with clients is essential, as is contributing to proposal development, negotiations, and deal closures. The role also involves providing technical expertise and support to account executives and participating in client engagements, including interactions at the C-level for more complex solutions in smaller accounts. The ITAD Account Manager will work with both internal and external experts to anticipate customer needs and facilitate the development of effective solutions.

Responsibilities

• Seek out new opportunities and expand on existing opportunities to build and manage the pipeline and base of customers in the area of IT Asset Disposition (ITAD/ARS - HPEFS terminology of Asset Upcycling Services).
• Maintain knowledge of competitors in account to strategically position HPE's and HPEFS' products and services.
• Develop pursuit plans and manage the pipeline to ensure alignment with global account executives.
• Establish a professional working and consultative relationship with the client, by developing a core understanding of the unique business needs of the client within their industry.
• Contribute to proposal development, negotiations and deal closings.
• Work closely with and support account executive, providing technical expertise and support, and participate in client engagements up to C-level engagements for more complex solutions in smaller accounts.
• Interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development.
• Manage sales efforts in a defined account segment and meet or exceed all assigned targets.
• Build opportunity pipeline, lead engagement process with customer and HPE and HPEFS colleagues, negotiate terms and develop Statement of Work documents.

Requirements

• Proven experience in direct field sales, particularly in IT Asset Disposition or related services.
• Strong understanding of asset lifecycle management and the ability to develop tailored solutions for clients.
• Excellent communication and interpersonal skills to establish consultative relationships with clients.
• Ability to work collaboratively with account executives and other internal teams.
• Experience in proposal development, negotiations, and closing deals.
• Familiarity with the competitive landscape in the IT asset management sector.

Nice-to-haves

• Experience working with C-level executives in client engagements.
• Knowledge of financing sales processes and how they integrate with asset upcycling services.
• Ability to anticipate customer needs and develop innovative solutions.