ITAD Field Representative Support

$30,659 - $49,941/Yr

Executive Personal Computers - North Las Vegas, NV

Full-time - Entry Level

Onsite - North Las Vegas, NV

1-10 employees

Merchant Wholesalers, Durable Goods

About the position

The ITAD Field Representative Support role at Executive Personal Computers, Inc. involves driving a company vehicle to transport IT equipment from customer locations to the company's warehouse. This position requires excellent communication and customer relations skills, as the representative will be the face of the company during interactions with clients. The role also includes assisting with IT processing tasks when not on the road, providing a comprehensive training program to develop successful team members.

Responsibilities

• Promptly respond to job requests for local and overnight runs.
• Make scheduled pickups and deliveries using a company cargo van.
• Safely pack and wrap equipment into the cargo van for return to the warehouse.
• Assist drivers with equipment preparation, loading, and unloading trucks on local and overnight trips.
• Work and communicate professionally with the customer and headquarters.
• Assist the facility with various tasks as assigned when not on trips.
• Follow written procedures to test, remove client data, and factory reset networking gear, appliances, and other data center type equipment.
• Accurately record all relevant conditional issues, logs, product inventory, and erasure documents into EPC's inventory Management Software.
• Ensure safe driving practices and perform routine maintenance on the assigned vehicle, including regular inspections, cleaning, and promptly reporting any issues to supervisors.

Requirements

• High School Diploma or equivalent.
• Valid driver's license.
• Ability to pass a Motor Vehicle Report to prove clean driving history with no accidents in the last 24 months and no more than two minor moving violations.

Nice-to-haves

• Warehouse experience including the preparation and packing of equipment skids.
• Experience filling out and maintaining bills of lading and electronic driver logbooks.
• Previous experience packaging and transporting IT Assets and devices.
• Prior knowledge of DOT rules and regulations.
• Prior knowledge of driver logbooks - paper and electronic.

Benefits

• Competitive pay
• 401K with matching contributions
• Immediate PTO eligibility and paid holidays
• Full medical, dental and vision benefits for you and your family
• Pet insurance
• Company sponsored short-term, long-term disability & life insurance plans
• Career advancement opportunities
• Employee equipment discounts
• Extensive training and development programs
• Company volunteer opportunities
• A dedication to work/life balance and a holistic approach to employee support.