GD Information Technology, Inc. - El Segundo, CA
posted 3 months ago
As a Programmer Advisor at GDIT, you will play a crucial role in transforming technology into opportunity by connecting and enhancing the systems that matter most. This position is centered around building and integrating an IT Service Management (ITSM) system, specifically utilizing JIRA Service Management, Dynatrace, Sailpoint, Active Directory, and various native cloud tools within a secure environment. Your work will directly impact how agencies operate, ensuring that today is safe and tomorrow is smarter. In this role, you will be responsible for coding applications and models using various programming languages, working closely with the Space Force customer to understand their requirements. You will lead a team of programmers in the delivery of the ITSM system and collaborate with the engineering team to design necessary integrations. Your expertise will be essential in building, configuring, and maintaining the ITSM system for the Space Force's digital environment, ensuring that it meets operational needs and enhances efficiency. You will also be tasked with integrating commercial off-the-shelf (COTS) products such as JIRA, Confluence, Sailpoint, and Dynatrace to monitor, manage, and automate ITSM processes. This includes designing, developing, deploying, and maintaining operating systems and software, performing troubleshooting, debugging system software, and providing customer support for application issues. Additionally, you may coach and guide less-experienced professionals, serving as a team or task lead when necessary.