Crescent Hotels & Resorts - Chicago, IL
posted about 2 months ago
At Crescent Hotels & Resorts, we pride ourselves on being a team of hospitality professionals dedicated to providing exceptional experiences for our guests. As the J Parker Food & Beverage Manager, you will play a crucial role in leading our food and beverage operations, ensuring that our standards of service and product quality are consistently met. This position requires a strong leader who can inspire and motivate employees to exceed expectations while maintaining a positive work environment. You will be responsible for overseeing all aspects of the food and beverage department, including managing inventory, ensuring compliance with health and safety standards, and maximizing profitability. Your leadership will be key in promoting employee empowerment and satisfaction, as well as fostering a culture of excellence within the team. In this role, you will maintain a comprehensive knowledge of all food and beverage positions, including food preparation, cocktail service, and wine inventory management. You will ensure that our offerings are consistent and of the highest quality, while also monitoring budgets and labor costs to ensure efficient operations. Your ability to handle guest complaints and requests creatively will be essential in promoting repeat customer service and satisfaction. Additionally, you will be responsible for training, supervising, and developing staff in accordance with Crescent's policies and procedures, ensuring that all employees are equipped to deliver outstanding service. As part of your responsibilities, you will also oversee the setup of banquet rooms for functions, manage the collection of payments, and conduct performance appraisals for your team. Your role will require you to be hands-on, performing in various capacities as needed, and attending all required meetings to stay aligned with company goals and objectives. This position is not just about managing operations; it's about creating an environment where both employees and guests feel valued and appreciated.