Harvard Maintenanceposted 5 months ago
Full-time • Mid Level
Cincinnati, OH
Administrative and Support Services

About the position

The position focuses on servicing existing business operations and finances while maintaining and developing customer relationships. The role involves supervising staff, managing operational policies, and ensuring quality control in janitorial services.

Responsibilities

  • Supervise and direct staff activities
  • Responsible for P&L activities
  • Manage operational policies, objectives and initiatives to ensure cost effectiveness
  • Establish operating policies to mitigate risk
  • Provide leadership to develop new customers and maintain existing customer base
  • Manage emergency response for all problems
  • Create estimates and workload for bids and new job sites
  • Travel and manage all aspects in the assigned area/territory
  • Monitor and ensure quality control expectations are met
  • Supervise cleaners & floor techs
  • Maintain payroll records
  • Maintain performance documents & disciplinary actions
  • Perform quality control to conform to Harvard & customer standards
  • Inventory & supply control
  • Train new and existing staff on proper cleaning technique

Requirements

  • Bachelor's Degree or comparable management experience
  • Minimum of ten (10) years industry experience
  • Ability to demonstrate expertise in the fields concepts, practices and procedures
  • Must have working knowledge of MS Office Suite
  • Demonstrated ability to lead people and get results through others
  • Ability to perform short and long range planning
  • Excellent interpersonal and communication skills
  • Excellent project and program management skills
  • Minimum 3 years of experience managing building services (janitorial)
  • Outstanding written and verbal communication skills
  • Must be flexible with hours and schedules
  • Technical knowledge of all aspects of janitorial service delivery
  • Ability to multi-task

Benefits

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Long-term disability (LTD) insurance
  • 401K Savings Plan
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