Japanese Bilingual Payroll Specialist - Remote (Remote)

Advantage Technical - Los Angeles, CA

Full-time - Mid Level

Remote - Los Angeles, CA

1,001-5,000 employees

Administrative and Support Services

About the position

The Japanese Bilingual Payroll Specialist is a remote position within a global business consulting firm, primarily supporting clients with their payroll needs. This role involves consulting with clients to customize payroll procedures, ensuring accurate data processing, and maintaining strong client relationships through exceptional communication and support.

Responsibilities

• Communicate with corporate clients to define and tailor payroll policies and procedures that fit their needs.
• Set up and install ADP software for new clients, ensuring a seamless transition.
• Offer basic ADP software tutorials and ongoing support.
• Collaborate effectively with clients to collect accurate and timely payroll data.
• Maintain payroll records with accuracy and meet all monthly and year-end deadlines.
• Provide advice to clients to keep them informed on federal and state payroll compliance regulations.
• Support clients on various payroll-related questions and ADP software.
• Handle administrative tasks such as invoicing, responding to vendor inquiries, and document preparation.
• Assist with new hire onboarding, offboarding, annual benefit renewals and other payroll-related information updates.
• Other payroll and administrative duties as assigned.

Requirements

• Minimum 3 years of experience with payroll at a consulting, accounting, or outsourcing firm
• Experience with ADP Online or in preparing personal income taxes (a plus)
• Bilingual Japanese and English skills (Japanese: reading, writing and speaking)
• Excellent customer service and communication skills

Benefits

• Remote work
• Paid Vacation/Sick Leave/Holidays
• Medical/Dental/Vision Insurance
• Life and Disability Insurance
• Flexible Spending Account
• Retirement Plan (401k)
• Pet insurance
• Paid holidays