Java Cloud technical project manager

Orb Enterprises - Bellevue, WA

Full-time - Mid Level

Bellevue, WA

Computer and Electronic Product Manufacturing

About the position

The Java Cloud Technical Project Manager is responsible for managing operations and support teams for a large cloud-based application. This role requires a strong technical background in Java and cloud technologies, along with project management skills to ensure effective application support and incident management. The position involves collaborating with both onshore and offshore teams to meet service level agreements (SLAs) and drive automation and transformation initiatives.

Responsibilities

• Manage Operations and Support teams for a large cloud-based application.
• Own and manage major incidents in production and lower environments as defined by the customers.
• Track and ensure compliance of various metrics such as SLA, MTTR, MTTA, MTBF of the application.
• Analyze, identify, troubleshoot, and rectify application/infrastructure issues.
• Collaborate with onshore and offshore teams to ensure application support activities are completed within the SLAs.
• Communicate project status, issues, and risks timely to all stakeholders, cross-functional teams, and managers.
• Identify improvement areas and drive automation and transformation initiatives.

Requirements

• 10-15 years of total experience in project management and application support.
• Strong technical background in Java-based applications with proficiency in Microservices, REST APIs, and Cloud.
• Excellent skills in analyzing, identifying, troubleshooting, and rectifying application/infrastructure issues.
• Strong knowledge of telemetry & monitoring tools such as Splunk, AppDynamics, Grafana, CloudWatch.
• ITIL skills for managing IT services and operations.
• Experience in managing operations and support teams for cloud-based applications.

Nice-to-haves

• Experience in Elasticpath or other E-Commerce based application platforms and infrastructure.
• Experience in client-facing roles with excellent communication skills.