Jewelry Company seeks for Customer Service - Billing Specialist
$33,280 - $41,600/Yr
Aab Style - Plantation, FL
posted 2 months ago
Full-time - Entry Level
Plantation, FL
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
About the position
The Customer Service - Billing Specialist position at a wholesale jewelry company involves providing exceptional customer service while managing billing and invoicing tasks. The role requires a bilingual individual who is energetic and skilled in data entry, with a focus on maintaining customer records and supporting product knowledge development.
Responsibilities
- Answer Phones and Emails
- Create invoices
- Create and follow shipments
- Provide information about the products and services
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Requirements
- QuickBooks knowledge is a must
- Minimum two years of Office Assistant or Customer Service experience
- Great Customer Service skills
- Bilingual in English and Spanish
- Teamwork skills
Nice-to-haves
- Experience with UPS software
- High school diploma or equivalent
Benefits
- Competitive hourly pay of $16 - $20
- Full-time position with a Monday to Friday schedule
