JFS CSEA Division Administrator

Hometown Bank, Portage County, Ohio - Ravenna, OH

Full-time - Manager

Ravenna, OH

About the position

The Child Support Enforcement Agency (CSEA) Division Administrator is responsible for the overall administration and operation of the CSEA under the direction of the Portage County Job & Family Services (PCJFS) Director. This role involves ensuring compliance with federal and state regulations, supervising staff, and managing day-to-day activities to meet established goals and objectives. The administrator acts as a liaison with various agencies and oversees the development of policies and procedures to enhance child support services.

Responsibilities

• Oversee the operation of the Child Support Enforcement Agency (CSEA).
• Manage the day-to-day activities within CSEA.
• Establish goals and objectives for CSEA and monitor progress.
• Advise the PCDJFS Director of progress and/or problems in meeting established goals and objectives.
• Monitor and track performance incentives related to child support.
• Coordinate and oversee all attorneys, supervisors, and staff within the CSEA.
• Carry out supervisory responsibilities in accordance with County policies and applicable laws.
• Participate in developing and improving CSEA program policies.
• Monitor, evaluate, and interpret all material regarding rules and regulations for compliance.
• Develop local procedures to establish and modify support orders.
• Oversee the preparation and review of state mandated reports.
• Ensure data reliability and compliance with federal tax safeguarding standards.
• Develop procedures for conducting administrative hearings and conferences.
• Promote collaboration between PCDJFS divisions.
• Act as a liaison between various agencies and the public.
• Facilitate community networking to enhance child support efforts.
• Develop and coordinate fiscal and managerial cost accounting systems.
• Review reports and advise on financial statements and disbursement schedules.
• Develop and monitor IV-D contracts and analyze CSEA budget.
• Communicate policy and directives from the PCJFS Director to employees.
• Produce statistical reports and respond to inquiries.
• Represent CSEA in specific child support cases and conduct meetings.

Requirements

• Ability to operate computers for data input and retrieval.
• Proficiency in Microsoft Office, Outlook, and Internet Explorer.
• Knowledge of various state and federal child support systems and software.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to analyze and interpret complex regulations and policies.
• Experience in budgeting and financial management.

Nice-to-haves

• Experience in training and development.
• Knowledge of public administration principles.

Benefits

• Health insurance
• Paid holidays
• Flexible scheduling
• Professional development opportunities