Jira Administrator

Innovit USA - Des Moines, IA

Full-time - Mid Level

Des Moines, IA

Professional, Scientific, and Technical Services

About the position

The Jira Administrator role involves customizing and managing Jira workflows, screens, fields, and permissions to align with business processes. The position requires designing and implementing custom workflows for various teams, maintaining automation rules, and integrating Jira with other software tools to enhance operational efficiency. Additionally, the role includes providing user support and training on Jira best practices, troubleshooting issues, and ensuring compliance with established processes.

Responsibilities

• Tailor Jira workflows, screens, fields, and permissions to align with business processes.
• Design and implement custom workflows for various teams and projects.
• Develop and maintain automation rules using Jira automation features.
• Integrate Jira with other software tools (e.g., Confluence, Slack, external databases) to streamline processes.
• Provide support and training to users on Jira Work Management best practices.
• Troubleshoot and resolve issues related to Jira configuration and usage.

Requirements

• Proficiency in Jira administration, including workflows, permissions, schemes, and automation.
• Experience with scripting languages (e.g., Groovy, JavaScript) for Jira automation.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Nice-to-haves

• Experience in providing technical guidance or solutions.
• Ability to define, advocate, and implement best practices and coding standards for the team.
• Experience in developing and guiding team members to enhance their technical capabilities and productivity.
• Familiarity with process compliance and participation in technical discussions or reviews.

Benefits

• Remote work flexibility
• Access to training and development resources