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Journey Delivery Project Manager
UnitedHealth Group - Minnetonka, MN
posted 2 months ago
About the position
The Journey Delivery Project Manager at UnitedHealthcare is responsible for overseeing the project management needs related to the development and deployment of new Marketing Journeys. This role involves coordinating with various stakeholders across the Marketing and Operations teams to ensure effective project planning and execution using the Adobe Experience platform. The position allows for remote work flexibility and focuses on delivering high-quality marketing initiatives that impact the health care experience for millions.
Responsibilities
- Lead or help develop program or project scope statements in consultation with applicable stakeholders.
- Work with resource managers to identify the skills, duration, and effort required for successful project execution.
- Collect, analyze, and maintain financial forecast information using input from applicable sources.
- Establish and apply quality objectives, criteria, standards, and levels using appropriate quality management methods.
- Develop, communicate, and implement program/project risk/issue management plans and strategies.
- Manage the flow of work through the cross-functional team using Workfront.
- Ensure projects are delivered on time and meet quality standards for Journey execution and delivery to consumers.
- Create and manage end-to-end project execution plans in Workfront, including journey scope development, content creation, and analytics reporting.
- Support approximately 300+ journey deployments for M&R (MA/DSNP) Acquisition, Member, and Group Retiree.
Requirements
- 3+ years of Project Management Experience using standard Project Management artifacts (Project Plans, IRAAD, etc.).
- Intermediate to Advanced Experience using Workfront.
- Familiarity and experience working with Adobe Experience Platform tools (Adobe Campaign, Journey Optimizer, and/or Consumer Journey Analytics).
- Ability to drive cross-functional team deliverables in accordance with overall Journey requirements and In-Market dates.
- Experience working in Agile methodology and practices.
- Experience working in Direct and Digital Marketing environments.
Nice-to-haves
- PMP Certification
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
