Journeys Store Manager

Full-time - Entry Level

Williamsburg, VA

501-1,000 employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Journeys Store Manager is responsible for recruiting, hiring, training, and managing store personnel to achieve sales goals while controlling expenses and protecting company assets. This role emphasizes creating a fun and energetic in-store experience that aligns with the Journeys culture, which celebrates individuality and self-expression.

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance
• Recruit, interview, and hire high-caliber employees with in-store needs
• Train and develop a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Conduct monthly performance reviews
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations
• Supervise and manage all aspects of Loss Prevention practices
• Plan weekly staffing schedules in compliance with schedules policy
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Complete bank deposits
• Understand the Journeys culture and demonstrate it to the team

Requirements

• Prior retail management experience preferred
• 1-2 years retail sales experience
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Manager in Training position or equivalent training
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Vacation package
• Community service hours