Unclassified - Torrance, CA
posted about 2 months ago
Full-time - Entry Level
Torrance, CA
About the position
This entry-level position in Torrance offers an excellent opportunity to kickstart a career in Marketing and Business. The role focuses on providing superior customer service while processing purchase orders and addressing customer inquiries. The company emphasizes a strong training program to support new employees in their professional development.
Responsibilities
- Provide consistent, superior customer service in processing purchase orders and customer inquiries.
- Participate in all order and data entry functions and related customer service issues.
- Communicate daily with customers via phone, email, fax, and in-person as needed.
- Review and correct work for oneself and co-workers as necessary.
- Solicit sales of new products and accessories whenever possible.
- Interact with internal departments and assist sales engineers as needed.
- Enter and maintain accurate documentation and files on customers, distributors, and potential customers.
- Assist the Accounts Receivable Department in collecting delinquent payments as requested.
Requirements
- Strong communication skills, both verbal and written.
- Ability to work collaboratively in a team environment.
- Attention to detail and accuracy in data entry.
- Basic understanding of customer service principles.
Nice-to-haves
- Experience in a customer service role is a plus.
- Familiarity with order processing systems.
Benefits
- Comprehensive training program for career development.
- Equal employment opportunity employer.
