Insight Global - New York, NY
posted 2 months ago
Insight Global is hiring for a REMOTE Jr. IT Change Manager to join a large streaming service client. This position is part of the Reliability & Performance team and is crucial for managing the change process for the Direct-to-Consumer businesses client applications and related software services. The Jr. IT Change Manager will oversee the Change Advisory Board, collaborating with delivery teams and the Operations PMO to ensure that all system changes are scheduled and approved prior to implementation. On a daily basis, the Jr. IT Change Manager will participate in change and incident management calls, ensuring that any incoming change tickets are processed through the appropriate channels. This role involves automating change tickets in ServiceNow and providing recommendations for improving and automating dashboards. The ideal candidate must be comfortable working with both technical and non-technical team members, facilitating effective communication and collaboration across diverse groups. This position is designed for individuals who are committed to fostering a diverse and inclusive work environment, where everyone can bring their authentic selves to work. Insight Global is an equal opportunity/affirmative action employer, ensuring that all qualified candidates receive consideration for employment without regard to various protected characteristics.