Jr Mobile App UX Designer
InterContinental Hotels Group - Atlanta, GA
posted 4 days ago
About the position
At IHG, we're transforming hotel shopping experiences by enhancing how guests find, book, and enjoy their stays, with a strong focus on customer needs and digital journeys. We are seeking a Level 1 Product Designer to join our Customer Experience Design group (CXD), where you'll support our team and help shape interactions across our 20+ brands. This growth-oriented role involves collaborating with design leadership, Product Managers, and Engineers to creatively solve key challenges while driving brand visibility, customer acquisition, and retention. If you're passionate about user-centered design and usability principles for web and mobile experiences, we invite you to join our award-winning team dedicated to innovation and impactful design.
Responsibilities
- Collaborate with design leaders, product managers, engineers, and stakeholders to address customer problems across IHG's digital channels.
- Produce design assets while working closely with design leaders and product partners.
- Partner with our Research team to identify opportunities that enhance understanding of customer needs and translate insights into design solutions.
- Follow a design process from sketching and wireframing to prototyping, creating interaction flows for the full customer journey across digital platforms.
- Support the Design Language System and participate in design reviews and critiques to build presentation skills and refine design solutions.
Requirements
- Entry-level to 2 years of relevant experience, preferably in the hotel or travel industry, with a focus on e-commerce user design.
- Proficient in Figma or similar design software, with a portfolio demonstrating design principles.
- Strong verbal and written communication skills, with the ability to present design concepts effectively.
- Knowledge of responsive and mobile-first design principles.
- Familiarity with Agile methods and Design Thinking methodologies.
Benefits
- paid time off
- medical/dental/vision insurance
- 401K
- bonus pay
