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Jr. Operations Manager
1-800-GOT-JUNK? - Coraopolis, PA
posted 2 months ago
About the position
The Junior Operations Manager at 1-800-GOT-JUNK? is a dynamic role focused on overseeing daily operations while fostering a positive work culture among field crews. This position requires a proactive and self-motivated individual who can balance administrative tasks with hands-on fieldwork. The role involves training new staff, managing schedules, and ensuring compliance with health and safety standards, all while striving to meet revenue targets and enhance service delivery.
Responsibilities
- Assist the Senior Operations Manager in exceeding daily, weekly, monthly, and yearly revenue targets.
- Supervise the daily fulfillment of scheduled jobs to ensure on-time service.
- Manage the training schedule of new staff and help develop hourly employees' professional skills in sales, marketing, customer service, profitability, and safety.
- Prepare and manage field crew staffing schedules.
- Provide input to the Senior Operations Manager to build and implement new systems and processes.
- Assist with fleet maintenance schedules, including inspections and repairs.
- Ensure compliance with all franchise health and safety requirements.
- Provide positive mentorship and leadership to field crews.
- Continuously drive and develop a positive culture among field crews.
- Perform Truck Team tasks in the field as needed.
Requirements
- Team management experience with hourly employee population and its performance.
- Experience with performance metrics and process improvement.
- Flexibility toward work schedule, depending on time of year and staffing levels.
- A valid and clean driver's license, able to pass a criminal background check and drug screening.
- Strong organizational and administrative skills.
- Ability to lift 50+ lbs.
- Experience with G-Suite and Google Drive (docs & sheets).
Nice-to-haves
- Natural leader with a positive attitude.
- Genuine belief in the company's core values: Passion, Integrity, Professionalism, and Empathy.
- Ability to lead by example in the field.
- Excellent multi-tasking and time management skills.
- Strong desire and ability to motivate others to excel and hit goals.
- Excellent verbal and written communication skills.
- Enjoyment of both physical work and office work equally.
- Ability to handle changing priorities and use good judgment.
Benefits
- Opportunities for advancement.
- Retirement plan with Simple IRA and company match.
- Healthcare Reimbursement program.
- $10K annual performance bonus potential.
- 1 week paid vacation to start.
