Concentrix - Charleston, WV

posted 3 months ago

Full-time - Entry Level
Charleston, WV
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Concentrix is a leading global solutions company that focuses on reimagining customer experience (CX) through innovative strategies, talent, and technology. As a Jr. QA Engineer, you will be part of the Concentrix Catalyst team, which is responsible for enhancing the experience design and engineering capabilities of the organization. This role is essential in delivering strategic consulting, design, advisory services, market research, and contact center analytics that provide valuable insights to improve client outcomes and value. The position is based in Phoenix, AZ, and requires the individual to be onsite three days a week (Tuesday to Thursday) from the first day of employment. This is a junior-level position, and candidates should have a strong foundation in functional testing and test automation across various technologies, particularly in the banking and financial services domain. In this role, you will be expected to challenge conventions and deliver outcomes that exceed expectations. You will work in a fast-paced environment, collaborating with a team to accomplish tasks effectively. The ideal candidate will possess strong communication skills and the ability to coordinate with team members to ensure project success. Your contributions will play a vital role in modernizing and simplifying the customer experience for Concentrix's clients, which include both emerging success stories and established Fortune Global 500 brands across more than 70 countries.

Responsibilities

  • Conduct functional testing and test automation across multiple technologies.
  • Test web services (APIs) using BDD for automation.
  • Utilize Selenium or equivalent frameworks for testing.
  • Collaborate with team members to accomplish tasks in a fast-paced environment.
  • Communicate effectively with team members and stakeholders.

Requirements

  • 2+ years of experience in Functional Testing and Test automation outside of schooling.
  • Strong understanding of testing web services (APIs) and experience using BDD for automation.
  • Proficient in using Selenium or equivalent testing frameworks.
  • Ability to thrive in fast-paced environments.
  • Strong communication skills for effective coordination with the team.

Nice-to-haves

  • Experience in the Banking/Financial Services/Cards domain.

Benefits

  • Private medical plans
  • Great compensation package
  • Retirement savings plans
  • Paid learning days
  • Flexible workplaces
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