Concentrix - Richmond, VA
posted 3 months ago
Concentrix is a leading global solutions company that focuses on reimagining customer experience (CX) through innovative strategies, talent, and technology. As a Jr. QA Engineer, you will be part of the Concentrix Catalyst team, which is responsible for enhancing the experience design and engineering capabilities of the organization. This role is essential in delivering strategic consulting, design, advisory services, market research, and contact center analytics that provide valuable insights to improve client outcomes and value. You will work in a fast-paced environment, collaborating with a team of experts to create game-changing solutions that help brands grow and succeed in a competitive landscape. In this junior-level position, you will be expected to work onsite in Phoenix, AZ, three days a week (Tuesday to Thursday) and on your first day. The role requires a strong foundation in functional testing and test automation across various technologies, with a particular emphasis on web services (APIs) and BDD for automation. You will utilize frameworks such as Selenium or equivalent tools to ensure the quality and reliability of the software products being developed. Your ability to communicate effectively and coordinate with team members will be crucial in accomplishing tasks and meeting project deadlines. Experience in the banking, financial services, or cards domain is preferred, as it will enhance your understanding of the specific challenges and requirements in these sectors.