Prositesposted 5 months ago
$60,000 - $75,000/Yr
Full-time • Entry Level
Remote • Murrieta, CA
Professional, Scientific, and Technical Services

About the position

The Junior Salesforce Administrator will be responsible for the ongoing maintenance of basic Salesforce administration and will provide first-tier support for day-to-day operations for internal customers. This role involves collaboration with various departments to drive best practices and improve efficiencies within the Salesforce platform, making a significant impact on daily business operations.

Responsibilities

  • Provide first-tier day to day support and administration of our Salesforce instance for Sales and Service Cloud.
  • Responsibility for all aspects of user and license management including user setup/deactivation, roles, profiles, permission sets, and public groups.
  • Maintain and improve data integrity by regularly monitoring and resolving data inaccuracies within the system.
  • Identify and gather requirements from users and stakeholders.
  • Develop and maintain user resources as needed on existing and updated processes.
  • Perform scheduled and ad hoc User Acceptance Testing (UAT).
  • Provide regular user training and monitor user adoption.
  • Stay up to date with all major Salesforce releases.

Requirements

  • 1-2 years of Salesforce Administration experience (Certified Salesforce Administrator is a plus).
  • Proficient in user management, custom objects, page layouts, Lightning Record Pages, validations, formulas, reports and dashboards.
  • Familiarity with process automation tools (Flow and Process Builder).
  • Understanding of Salesforce data model and practical knowledge on importing, exporting and ensuring data accuracy.

Benefits

  • Hybrid remote work option
  • Competitive salary range of $60,000.00 - $75,000.00 per year
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