Junior Account Executive

$71,000 - $84,000/Yr

Walker & Sullivan - McLean, VA

Full-time - Entry Level

McLean, VA

Professional, Scientific, and Technical Services

About the position

The Junior Account Executive is responsible for establishing and nurturing client relationships, serving as the primary contact for clients. This role involves educating clients about products and services, completing sales transactions, and providing exceptional customer service. The position focuses on creating new markets and revenue streams for clients on a national level, viewing clients as partners rather than just customers.

Responsibilities

• Greet customers in a courteous, friendly, and professional manner using company procedures.
• Complete sales by informing customers of products and services.
• Listen attentively to customer needs and concerns; demonstrate empathy.
• Clarify customer requirements; probe for and confirm understanding of needs.
• Meet customer requirements by providing personalized solutions.
• Confirm customer understanding of the solution and provide additional customer education as needed.

Requirements

• Knowledge of basic computer operations.
• Strong customer service orientation.
• Dependable with proficient attention to detail.
• Good listening and responding skills.
• Ability to manage time effectively to achieve individual and team goals.
• Solid problem-solving skills.
• Willingness to take the initiative.

Nice-to-haves

• Flexibility to adapt to changes quickly and think conceptually.