Smart Caliber Technology - Schaumburg, IL
posted about 2 months ago
Full-time - Entry Level
Schaumburg, IL
Professional, Scientific, and Technical Services
About the position
The Junior Helpdesk position focuses on building Windows laptops for a fleet replacement project. This role is ideal for individuals with a foundational understanding of IT infrastructure and a desire to gain hands-on experience in a technical environment.
Responsibilities
- Build and configure Windows laptops for the customer's fleet replacement project.
- Assist in troubleshooting and resolving hardware and software issues related to laptops.
- Provide support to end-users regarding laptop functionality and performance.
- Document processes and maintain records of laptop builds and configurations.
Requirements
- 6 months to 1 year of experience in building Windows laptops.
- Basic understanding of IT infrastructure and support processes.
Nice-to-haves
- Interest in IT infrastructure-related work.
Benefits
- Onsite work environment in Schaumburg, IL.
- Opportunity to gain experience in IT support and infrastructure.
