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Junior Project Coordinator - 177517
$95,285 - $95,285/Yr
Raise - Salt Lake City, UT
posted 2 months ago
Full-time - Entry Level
Hybrid - Salt Lake City, UT
Insurance Carriers and Related Activities
About the position
The Junior Project Coordinator role at Raise involves facilitating the end-to-end requirements gathering for system changes or enhancements within a growing multinational pipeline and energy client. This position is crucial for ensuring effective communication between business stakeholders and technical teams, and it requires strong analytical and problem-solving skills to support the Customer Care Operations.
Responsibilities
- Elicit, analyze, and document business requirements for system enhancements.
- Partner with enterprise functional and technical teams to prepare for user acceptance testing.
- Conduct regression testing for CIS Systems (for CC Ops changes).
- Establish strong relationships and maintain effective communication with Company stakeholders and Customer Care teams.
- Develop and send communication to stakeholders informing them of the impacts of system enhancements.
- Act as a liaison between business stakeholders and developers, stepping in where needed to clarify, communicate, and provide support.
- Take ownership of assigned duties and successfully execute on all tasks while managing multiple demands simultaneously.
- Apply problem-solving, analytical, and critical thinking skills to facilitate end-to-end requirements gathering.
Requirements
- A related University degree with a minimum of 4 years of experience in business or systems analysis, and knowledge of CIS systems and solutions.
- An equivalent combination of education and experience will be considered.
- Knowledge of technology implementation requirements and methodologies.
- Understanding of Customer Care Operations and the needs of the business.
- Proven analytical and problem-solving skills.
- Demonstrated ability to make sound decisions and deliver results.
- Good interpersonal skills including building consensus, negotiation, and facilitation.
- Ability to travel (25%) as needed.
Nice-to-haves
- CBAP Certification or other formally recognized education in the field of business analysis.
