Junior SharePoint Administrator

Kforce - Reston, VA

Full-time - Entry Level

Reston, VA

Administrative and Support Services

About the position

The Junior SharePoint Administrator will be responsible for the administration of SharePoint sites, libraries, and lists across various domains. This role involves supporting customers and teams with service inquiries, managing site access, and ensuring timely updates through Microsoft patching cycles. The position requires effective communication and collaboration with clients and team members, as well as the ability to generate weekly activity reports and implement SharePoint templates as needed.

Responsibilities

• Perform the administration of sites, libraries, and lists for SharePoint spaces on various domains
• Support customers and multiple teams through service questions or issues and initiate repairs promptly
• Grant, modify, and remove SharePoint site access
• Update SharePoint as needed via monthly Microsoft patching cycles
• Handle customer inquiries via ServiceNow incident tickets
• Support the SharePoint team lead with related technical assignments
• Maintain track of ServiceNow incidents and escalate them to the SharePoint lead
• Create a weekly activity report (WAR) for all work accomplished during the week
• Implement SharePoint templates as requested by the customer
• Drive clear and concise team communication and correspond accordingly with clients

Requirements

• Experience with ServiceNow or Remedy incident ticketing systems
• Experience with Atlassian suite, specifically Confluence and Jira
• Solid knowledge of SharePoint Online and collaboration tools
• Intellectually curious with strong communication and problem-solving skills
• Superior communication skills, both verbal and written
• Expertise in working with high Government officers
• Solid presentation skills and development of presentation charts
• Ability to work both independently and as part of a team

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k)
• Life insurance
• Disability insurance
• Paid time off for salaried personnel
• Paid sick leave for hourly employees on Service Contract Act project