Credex.Co - Oakland Park, FL
posted 4 months ago
The Junior Underwriter position at Credex is a full-time role based in Oakland Park, FL, dedicated to providing exceptional customer service while evaluating loan applications. As an auto title loan company with over 20 years of experience, Credex specializes in offering cash loans based on the equity customers have in their vehicles. The company operates in South Florida, including Miami, Fort Lauderdale, and West Palm Beach, and is committed to helping individuals secure the financial assistance they need. In this role, the Underwriting Representative will be responsible for assessing loan applications to ensure a high volume of approvals while maintaining quality and customer satisfaction. The position requires a bilingual individual fluent in both English and Spanish, as effective communication with a diverse clientele is essential. The Underwriter will assist customers with their applications, analyze qualifying renewals, and evaluate applications based on the company's established criteria. Additionally, the role involves managing live chat interactions with customers through Zendesk, sending denial letters when necessary, and discarding expired applications. The Underwriter may also provide backup for outbound or incoming sales calls as needed. This position is ideal for individuals who possess strong organizational skills, a high mathematical aptitude, and a customer-centric approach. The company values attendance and punctuality, and candidates should be coachable and able to multitask effectively. Credex is an equal opportunity employer, encouraging applicants from diverse backgrounds to apply.