Orion Innovation - Alpharetta, GA
posted 4 days ago
About the position
Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education. The position involves collaborating with cross-functional product teams to design enterprise banking applications and ensure a seamless user experience.
Responsibilities
- Support the application of service design principles and methodologies to create and enhance the user experience of our products and services.
- Collaborate closely with cross-functional teams, including product managers, developers, and design leads, to ensure coherent and user-friendly design outcomes.
- Conduct research and analysis to understand user needs and pain points, assisting in translating insights into service design frameworks, user journeys, and touch-point design.
- Contribute to the ideation and prototyping of innovative service solutions that address user and business needs using design thinking methods.
- Assist in guiding the implementation of service design concepts and strategies, aiming for seamless integration across touchpoints and channels.
- Work closely with stakeholders to communicate the value and impact of service design on our products and services, gathering buy-in and support.
- Contribute to user-centered approaches by participating in usability testing, user interviews, and other research activities to validate and refine service design solutions.
Requirements
- 2-3 years of professional experience in UX design, with exposure to service design principles.
- Proficiency in design and prototyping software such as Figma or similar.
- Knowledge of user-centered design processes, information architecture, and interaction design a plus.
- Familiarity with participating in workshops, design sprints, and collaborative design sessions.
- Strong problem-solving skills with the ability to think strategically and creatively when faced with design challenges.
- Good communication and collaboration skills to effectively articulate design choices and work with stakeholders.
- Experience contributing to the design of interactive and technological solutions.
- Ability to manage multiple projects and priorities simultaneously with strong project management skills.
- Bachelor's degree in design, or related field, or equivalent experience.
