KC Regional Plant Operations Coordinator (Full Time)

Arrow Senior Living Ankeny - Saint Charles, MO

Full-time - Mid Level

Saint Charles, MO

About the position

The Regional Plant Operations Coordinator at Arrow Senior Living plays a crucial role in maintaining the quality and safety of the physical buildings and grounds of Arrow communities. This position is designed to ensure that the facilities are held to the highest standards of maintenance, cleanliness, and appearance. The coordinator will assist and step in for Plant Operations Directors as needed, ensuring that operations run smoothly and efficiently. The role requires a proactive approach to resident satisfaction, addressing requests in a timely manner, and maintaining a safe environment for employees, guests, and residents alike. In this position, the coordinator will oversee the Plant Operations and Housekeeping departments, managing budgets, staffing, and compliance to ensure that each department operates efficiently and safely. The coordinator will also conduct daily inspections of the building's interior and exterior, utilizing an online work order system to track repairs and requests. This role is not limited to specific tasks; rather, it encompasses a wide range of responsibilities that may include leading special task forces, overseeing team training, and implementing company-wide programs as needed. The coordinator is expected to present a professional demeanor that reflects the corporate philosophy of service and goodwill, demonstrating genuine interest in the needs of each resident. This position requires a thorough understanding of various maintenance and safety protocols, as well as the ability to communicate effectively with staff and residents. The coordinator will also be responsible for ensuring that all maintenance staff and contracted services are supervised and monitored effectively, contributing to the overall success of the community's operations.

Responsibilities

• Assist and step in for Plant Operations Directors to maintain high standards of maintenance, cleanliness, and appearance.
• Oversee Plant Operations and Housekeeping departments, including budget, staffing, and compliance.
• Maintain resident satisfaction with community and address requests in a timely manner.
• Ensure employee, guest, and resident safety regarding potential environmental hazards and emergencies.
• Conduct daily inspections of building interior, exterior grounds, and outside equipment.
• Utilize online work order system to track repairs, requests, and ancillary charges.
• Report personnel and maintenance concerns to the Regional Plant Operations Director immediately.
• Oversee company-wide maintenance supply inventory and conduct regular inventory of furniture, fixtures, and equipment.
• Ensure departments operate within budgetary guidelines and communicate recommendations for capital expenditures.
• Supervise and monitor all maintenance staff and contracted services.

Requirements

• Certification and experience in HVAC highly recommended.
• CPO certification and pool experience highly recommended, or must be willing to become certified.
• Thorough knowledge of construction, refinishing, painting, plumbing, floor/carpet care, and refurbishing required.
• Landscaping experience is a plus.
• At least two years of experience in apartment or other multiple unit maintenance with supervisory experience.
• Working knowledge of current OSHA regulations is required.
• Must be at least 18 years of age.
• Good health, physically and mentally capable of performing assigned tasks, verified by a health screening.
• Demonstrated freedom from pulmonary tuberculosis within seven days of employment and annually thereafter.
• Experience in senior housing preferred.
• Demonstrated skills, knowledge, and competency in leadership and supervision.
• Clear verbal and written communication skills are essential.
• Ability to follow written and verbal directions and apply practical problem-solving skills.
• Professional appearance and conduct are required.
• Clean driving record as per the insurance carrier's policy is necessary.
• Must be criminally cleared.

Nice-to-haves

• Experience in senior housing preferred.
• Landscaping experience is a plus.