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Muskegon County Assistance Payments Worker 8-11 - Grand Rapids, MI

posted about 2 months ago

Full-time - Entry Level
Remote - Grand Rapids, MI

About the position

The Kent County Assistance Payments Worker plays a crucial role in supporting Michigan families by ensuring they receive the appropriate public assistance. This position involves assessing individual and family needs, providing information about available resources, and guiding families towards self-sufficiency. The role offers flexibility with hybrid work options, allowing employees to balance remote and in-office work effectively.

Responsibilities

  • Ensure that each person/family applying for public assistance receives the appropriate type and level of assistance.
  • Assess the needs of individuals and families, providing them with relevant information and referrals to necessary agencies.
  • Provide information about the expectations and goals of the Michigan Department of Health and Human Services (MDHHS).
  • Encourage and guide families in their efforts to become self-supporting.

Requirements

  • Experience in public assistance programs or related fields.
  • Strong communication and interpersonal skills to interact effectively with families and agencies.
  • Ability to assess needs and provide appropriate referrals.

Nice-to-haves

  • Experience in public health or social services.
  • Knowledge of community resources and support services.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible schedule
  • Flexible spending account
  • Health savings account
  • Paid parental leave
  • Paid holidays
  • Vacation and sick leave
  • Professional development reimbursement
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