Key Account Customer Service Representative

$37,440 - $37,440/Yr

River Bend Hose Specialty - South Bend, IN

Full-time

South Bend, IN

Merchant Wholesalers, Durable Goods

About the position

The Key Account Customer Service Representative plays a crucial role in ensuring customer satisfaction and timely delivery of products. This position involves collaborating with the sales team to meet customer needs and manage orders effectively, contributing to the overall success of River Bend Hose Specialty, Inc.

Responsibilities

• Assist in scheduling purchases based on customer demands
• Communicate customer's needs with warehouse and production staff
• Entering customers sales orders
• Expediting orders to ensure on time delivery
• Entering invoices on customer's portal

Requirements

• Must be able to pass a pre-placement drug screen
• Reliable transportation
• High School Diploma or GED equivalent preferred
• Good communication skills
• Basic Computer Skills- Outlook, Excel
• Teamwork

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Profit sharing
• Dental insurance
• Disability insurance
• Employee discount
• Health savings account
• Life insurance
• Vision insurance
• Short and long term disability
• Health Savings Plan (HSA)
• Employee Life Care Program
• Financial Wellness Program
• Employee Discounts
• Referral Bonus Program