Key Account Executive (Sales Representative) - Greater Detroit Area

Labcorp - Ann Arbor, MI

Part-time - Entry Level

Ann Arbor, MI

Ambulatory Health Care Services

About the position

Labcorp is seeking a Key Account Executive for the Greater Detroit, MI area to drive growth in Labcorp Diagnostics. This role involves engaging with prospective clients, providing exceptional customer service, and managing accounts to ensure client satisfaction and retention. The position is ideal for individuals with entry-level sales experience who are eager to contribute to a diverse community and challenge the healthcare industry's status quo.

Responsibilities

• Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory.
• Function as a liaison between the client and the LabCorp operations team in relation to client needs.
• Provide ongoing service and problem resolution to customer base.
• Ensure customer retention by providing superior customer service.
• Recommend solutions that are client-focused and persuasive.
• Provide account management for client's day-to-day operations.
• Upsell current book of business to increase organic growth.
• Work closely with senior sales representatives to grow book of business.
• Continuously provide educational material to the client base.
• Resolve any customer-related issues in a timely manner.
• Meet and exceed monthly retention and upsell goals on a regular basis.

Requirements

• Bachelor's degree is preferred.
• Previous outside sales experience or account management of 3+ years is preferred.
• Experience in the healthcare industry is a plus.
• Proven success managing a book of business.
• Superior customer service skills with the ability to build trust-based relationships.
• Effective communication skills, both written and verbal.
• Ability to deliver results in a fast-paced, competitive market.
• Excellent time management and organizational skills.
• Proficient in Microsoft Office.
• Ability to travel overnight as needed.
• Valid driver's license and clean driving record.

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan