Key Account Manager - Car Dealer Channel

Colony Tire Corporation - Richmond, VA

Full-time - Mid Level

Remote - Richmond, VA

Plastics and Rubber Products Manufacturing

About the position

The Key Account Manager for the Car Dealer Channel at Colony Tire Corporation is responsible for driving business growth and maintaining strong relationships with key car dealers in the Richmond and Roanoke, VA markets. This role focuses on developing strategic plans to maximize value from key accounts, fostering partnerships, and identifying revenue growth opportunities through innovative solutions. The position requires staying informed about industry trends and collaborating with internal teams to ensure exceptional customer experiences and sustainable business success.

Responsibilities

• Identify and cultivate new business opportunities to expand customer base.
• Enhance market share and foster loyalty among existing customers.
• Exceed sales targets and operational benchmarks within designated territory.
• Formulate and implement tailored account strategies to drive revenue growth.
• Craft, articulate, and execute comprehensive business plans to drive sustained expansion.
• Offer comprehensive insights into advantageous tire purchasing programs to customers.
• Foster and maintain productive relationships with tire manufacturer representatives.
• Monitor and disseminate competitive intelligence, including pricing and marketing strategies.
• Collaborate seamlessly with logistics teams to elevate customer service standards continuously.
• Address and resolve customer concerns promptly, ensuring optimal satisfaction.
• Maintain a thorough knowledge of both current and upcoming product offerings.
• Ensure account financials remain current through proactive collaboration with the credit department.
• Actively participate in industry gatherings to cultivate networks and fortify relationships.
• Serve as a conduit between customers and the warranty department, expediting resolution of defective claims.
• Adhere to Atlantic Tire's policies and procedures outlined in the company handbook.

Requirements

• Exceptional sales acumen, demonstrating expertise in consultative selling techniques.
• Proficiency in comprehending fundamental principles of business finance.
• Exemplary time management and organizational abilities, ensuring efficient task prioritization and execution.
• Outstanding communication prowess, both verbal and written, facilitating effective interaction with stakeholders.
• Advanced proficiency in remote work and adept utilization of technology to maintain productivity in field operations.
• Comprehensive grasp of the retail sales process, enabling strategic engagement with customers.
• Proficient in a range of essential software tools including Microsoft Excel, Word, PowerPoint, Outlook, and Apple iPhone applications.

Benefits

• Profit sharing
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Life insurance